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FAQs

ORDERING & PRODUCTS

We offer a range of Essentials-inspired everyday streetwear, including hoodies, T-shirts, sweatpants, shorts, jackets, and other casual styles.
Our pieces are designed with a relaxed, everyday fit. Please check the size chart on each product page and compare the measurements with a similar item you already own. If you prefer a more oversized look, choose your usual size. If you prefer a more fitted look, consider sizing down.
Our products generally follow US sizing, with many styles designed for a relaxed or oversized fit. Because fit can vary by style, we recommend checking the size chart and product description before ordering.
Material composition varies by product. Please check the Materials & Care section on the individual product page for the specific fabric and care instructions.
We do our best to display product colors as accurately as possible. However, colors may appear slightly different depending on your screen settings, lighting, and device.

SHIPPING

Yes. Free standard shipping is included on all orders.
  • Orders are processed and shipped within 1–2 business days.
  • Standard delivery is estimated at 7–14 business days after your order ships.
  • Delivery times may vary depending on the destination and carrier.
Yes. A tracking number is provided once your order ships. You can use the tracking information to follow your package's progress.
If an item is temporarily out of stock, processing times may vary. We'll notify you if there are any changes to your order.

RETURNS & EXCHANGES

  • We accept eligible returns and exchanges within 7 days of delivery.
  • Items must be returned in resalable condition and should be unworn, unwashed, and free from stains, odors, or other signs of use.
  • Please see our Return Policy for full details.
Yes, eligible items can be exchanged within 7 days of delivery. Please contact our customer service team before sending your item back so we can provide the appropriate instructions.
Once your returned item has been received and approved, your refund will be processed to the original payment method. Please allow [1–3 business days] for the refund to appear in your account, depending on your payment provider.

PAYMENT & ORDER

We accept major payment methods available at checkout, including Google Pay and Link, along with other payment options displayed during checkout.
  • If you need to change or cancel your order, please contact us as soon as possible after placing your order.
  • Because orders may be processed quickly, we cannot guarantee that changes or cancellations can be made once processing has started.
Yes. Payments are processed through secure payment providers. Your payment information is encrypted and handled through the payment processing system used at checkout.

PRODUCT CARE

For best results, machine wash cold with similar colors. Turn the garment inside out before washing, use a gentle cycle, and avoid bleach or high heat. Tumble dry low or air dry when possible. Avoid ironing directly over printed or logo areas.
Proper care can help maintain the appearance of the fabric and printed or logo areas over time. We recommend following the care instructions provided on the product page and avoiding high heat.